TERM OF SERVICE

Services

Cotingo.com (know as “Cotingo”) is designed to provide pet owners (“known as “Users”) (1) find information and related services for their pets and (2) contacts for services such as pet sitting, pet day care, dog walking, pet food suppliers and pet meet-ups (known as Service”).

Owners Responsibilities

Connecting: Cotingo is an online platform where Owners may and can communicate their requirements direct with the Service Providers and come to agreement. Such agreements are between the parties concerned. Cotingo only provides the platform for connecting Users and Service Providers of the related services.

Posting: Users must acknowledge that Cotingo is a “Community Base” site and cannot be held responsible for misuse. Never the less, Cotingo will constantly monitor and remove inappropriate postings.

Verification of Users: Cotingo at this point and time does not verify users and as such Users, in their own interest and safety, are to ensure and verify the party with whom they deal with.

Compliance with Laws, Licensing, Taxes: Users are fully responsible to ensure compliance with all laws, regulations etc of their country and Cotingo shall not be responsible or liable for any breach or non-compliance.

Using Cotingo: It shall be the sole responsibility of Users to monitor the quality and efficiency of goods and services contracted. However and without any liability on the part of Cotingo, all issues reported will be taken note of in order to protect other Users making use of same or similar services.

Insure your Pet: No Insure Cover is provided by Cotingo. All Users wishing to take up cover for their Pets are strongly urged to take up Insurance covers with reliable insurance providers. Should there be any causalities or injuries, Cotingo shall not be held liable for any loss or damage suffered or sustained.

Existing Medical Conditions, Flea and ticks: Users must inform providers of pre-existing medical and other conditions and provide all medication and support needed.

Left Pets: Pets not collected at the end of agreed service period shall, at the absolute discretion of Cotingo, be posted for adoption or turned over to animal protection authorities.

Emergency Contact details: Cotingo requires all Users to leave emergency contact details with Cotingo and as well all service providers. Providing contact details is the sole responsibility of the Users.

Pet Medical Care: Pet Owners are responsible for all medical needs of their Pets such as vaccinations, vitamins, medicines, transportation charges and professional charges.

Pet Interaction with other animals and children: If Owners do not want their pets to interact with other’s pets and/or children, this must be agreed in writing with Service Providers.

Rehousing of Pets: If a pet proves to be dangerous to the Service Provider, either the Service Provider or Cotingo may contact the Owner for the immediate removal of the Pet. If the Owner is not contactable, the Service Provider or Cotingo as the case may be remove the pet and rehouse it until the Owner is contactable. All expenses incurred thereby shall be payable by the Owner..

Third Party and Secondary Care provider interaction: No Service Provider shall, except in cases of emergency, get third party involvement unless consent of the Owner is obtained prior to such involvement and clearly agree on terms of such involvement.

Cotingo Services

Pet Meetups:At the Cotingo platform users will be able to search for various fields. Once the selected field is clicked the user will receive suitable profiles. Once a profile is clicked, a chat room can be found and a common meeting place can be decided.

Pet Caretakers: Finding a reliable pet care takers may be difficult but with the Cotingo Platform it is made easy with just a few clicks. At the Cotingo platform users will be able to search for various caretakers like a groomer, pet washer, pet walker, pet hotels and pet housing cleaner. Once the selected field is clicked the user will receive suitable profiles. Once a profile is clicked, a chat room can be found and an appointment can be made

Pet Health: The user can select your own health option depending on your liking. At the Cotingo platform users will be able to search for various Veterinarians, Pet Hospitals and Pet nurses. Once the selected field is clicked the user will receive suitable profiles. Once a profile is clicked, a chat room can be found and an appointment can be made.

Pet Trainer: At the Cotingo platform users will be able to search for various fields. Once the selected field is clicked the user will receive suitable profiles. Once a profile is clicked, a chat room can be found and more questions can be asked about the trainer. This process will be quick and reliable.

Pet Adoption: At the Cotingo platform users will be able to search for various fields. Once the selected field is clicked the user will receive suitable profiles. Once a profile is clicked, a chat room can be found and more questions can be asked about the pet you are looking to adopt. This process will be quick and reliable.

Pet Store:*Cotingo does not make any representation or Warranty as to the item-specifics (such as quality, worth, marketability, etc.) of the items or services proposed to be sold or offered to be sold or purchased on the Website. In particular, Cotingo does not implicitly or explicitly support or endorse the sale or purchase of any items or services on the Website. Cotingo accepts no liability for any errors or omissions, whether on behalf of itself or third parties.

*Cotingo does not make any representation or warranty as to the item-specifics (such as legal title, creditworthiness, identity, etc.) of any of its Users. You are advised to independently verify the bona fides of any particular User that you choose to deal with on the Website and use your best judgment in that behalf.

*Cotingo does not at any point of time during any transaction between buyer and seller on Website come into or takes possession of any of the goods or services offered by seller nor does it at any point gain title to or have any rights or claims over the goods or services offered by seller to buyer.

*The Website is only a venue through which Users can reach a larger base to buy and sell items or services. Cotingo is only providing a platform for communication and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the Seller and the Winning bidder/buyer. At no time shall any right, title or interest over the items vest with Cotingo nor shall Cotingo have any obligations or liabilities in respect of such contract. Cotingo is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of items which are out of stock, back ordered or otherwise unavailable. All items are offered only for a restricted time and only for the available supply.

*At no time shall any right, title or interest over the items vest with Cotingo nor shall Cotingo have any obligations or liabilities in respect of such contract. Cotingo is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of items which are out of stock, back ordered or otherwise unavailable. All items are offered by sellers are only for a restricted time and only for the available supply as offered by sellers.

*You shall independently agree upon the manner and terms and conditions of delivery, payment, insurance etc. with the other Users that you transact with.

Pet Forum:

Pet Events: The user can join the respective events by filling the details required. You, the user can keep track of all Cotingo events going on.

Pet Lost and Found: At the Cotingo platform users will be able to post a profile of their lost pet and if people around your area locate your pet, they will contact you. Together we will try and find your best pal!

Pet Competitions: Is your pet a super pet, is it just plain cute or is it just awesome. If you think he is one of these categories, then join the respective completion by filling the details required. You, the user can keep track of all Cotingo events going on.

Owner Behavior and conduct

Restrictions: No activities that are against is permitted.

Disputes between Users: We shall help in identifying mediators to help resolve disputes between users. We currently do not offer any mediation services.

Postings and Cancellations: All posting posted must be of services we provide. To cancel postings between users. The user involved must be informed.

Age Restriction and Use of the Site or Services

Users must be of legal age to use our site. Users must comply with the laws and regulations of their native country and any illegal activity in or abuse of the site by any user shall not in any way make Cotingo liable for such act or omission by users of the site.

Privacy

Please check our privacy policy. (http://cotingo.com/privacy_policy.php)

Posted Content

We are not responsible for any publicly posted content. It is the user’s responsibility to post content that they are comfortable in posting.

Usage by Cotingo as the nature of the internet our service is provided in good faith we are only a platform which allows you to acquire or services.

Content Restrictions: Illegal information is not allowed to be posted.

Thirty-party Content and Services: We are not responsible for third party goods and services. We shall do our best to monitor every service.

Payment

Payment We use a third party payment gateway (PayU) provider. The user must ensure they follow the terms and conditions of the payment gateway.

Fee Structure Each service has a different pay structure. A commission of 2.5 % (minimum) to 5 % (maximum) is taken from each transactions

Damages

Cotingo shall neither be held responsible for any damages. Contracts or dealings are strictly between Service Providers and Owners and Cotingo shall not be party to any disputes between the parties concerned.

Tax Reporting It shall be User’s responsibility to pay all taxes.

Property Rights

Cotingo’s properties or those of the Service Provider shall not be used or utilized without prior their prior consent.

Registration, User Name and Password

Each User has a unique USER NAME and PASSWORD. It is the user’s responsibility to ensure that the PASSWORD is securely kept and not allow others to know or use the same. Cotingo shall be responsible for misuse of the PASSWORD.

Suspension and Termination

Cotingo reserves the right to remove or suspend any account for misuse without informing the user.

Feedback

Cotingo welcomes feedbacks and reserves the right to share such feedbacks with other users at its absolute discretion.

Copy Right Infringement

As good citizens of the world, all users are expected to respect copy rights. Any infringement shall be dealt with in accordance with prevailing laws of Tamil Nadu, India.

Modification of Services

Cotingo reserves the right to modify services as and when needed without prior notice

Disclaimer of Warranties

Use of the site and services, including and without limitation, users interactions and dealings with any service provider, is at user’s’ sole risk. users hereby acknowledge and agree that cotingo does not check any pet care service provider, pet owner, or other user’s background or record. cotingo is a reputation-based system and therefore users should take advantage of other user’s comments and third-party referrals regarding pet care service providers, use common sense, and be aware and be safe. cotingo’s services are provided on an “as is” and “as available” basis. cotingo and its officers, directors, employees, contractors, agents, affiliates and third party providers expressly disclaim, and you waive, all warranties of any kind, whether express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose and non-infringement. the use of badges and other profile attributes—including those that reference third party organizations— are meant to facilitate the exchange of information and do not represent a warranty or endorsement of any kind, from either cotingo or any third party providers. some jurisdictions may prohibit a disclaimer of warranties and users may have other rights that vary from jurisdiction to jurisdiction.

Warranties

*cotingo and its third party providers do not warrant that (a) the services will meet users’ requirements; (b) the services will be uninterrupted, timely, secure, or error-free; (c) any information that users may obtain through the services will be accurate or reliable; (d) the quality of any products, services, information or other material purchased or obtained by users through the services, including those provided by cotingo’s third party providers, will meet users expectations; or (e) any errors in any data or software will be corrected.

*if users access or transmit any content through the use of the services, users do so at users’ own discretion and users’ sole risk. users are solely responsible for any loss or damage arising out of such access or transmission.

*no data, information or advice obtained by users in oral or written form from cotingo or its third party providers or through or from the services will create any warranty not expressly stated in these terms. this includes any statement on cotingo’s website or in any marketing materials.

Indemnity

You shall indemnify and hold us (and each of our affiliates, officers, directors, shareholders and employees) harmless from any third-party claim, demand, action, damage, loss, cost or expense, including without limitation reasonable attorneys’ fees, arising out or relating to (1) your use of our Services or (2) any content you submit to us; (3) facts or circumstances that, if true, could constitute your breach of any of these Terms and/or any applicable laws, and (4) the acts of your pet. We will control any such defense and related settlement and you will reasonably assist us therewith at your expense. By way of example and not limitation, with respect to Pet Care Service Providers, you shall indemnify and hold us harmless to the extent we reimburse a Pet Owners pursuant to the Limited Reimbursement and Limited Refund in Section 2.5 and Section 2.6 above, which is incurred as a result (either solely or jointly) of the ’Pet Care Service Providers negligence and/or violation of these Terms. Without limiting the foregoing provisions of this Section 20, you agree to indemnify, hold harmless and defend Rover.com from any and all claims that a Pet Care Service Provider was misclassified as an independent contractor, any liabilities arising from a determination by a court, arbitrator, government agency or other body that a Pet Care Service Provider was misclassified as an employee (including, but not limited to, taxes, penalties, interest and attorney’s fees), any claim that Rover.com was an employer or joint employer of a Pet Care Service Provider, as well as claims under any employment-related laws, such as those relating to employment termination, employment discrimination, harassment or retaliation, as well as any claims for overtime pay, sick leave, holiday or vacation pay, retirement benefits, worker's compensation benefits, unemployment benefits, or any other employee benefits.

Legal Disputes

You agree that any claim or dispute at law or equity that has arisen or may arise between us relating in any way to or arising out of this or previous versions of the Terms, your use of or access to the Sites, Services, applications, and tools, or any products or services sold or purchased through the Sites, Services, applications, or tools will be resolved in accordance with the provisions set forth in this Legal Disputes Section (the “Agreement to Arbitrate”). Please read this Section carefully. It affects your rights and will have a substantial impact on how claims you and we have against each other are resolved.

*Applicable Law. You agree that the laws of the State of Tamil Nadu in India, without regard to principles of conflict of laws, will govern the Terms and any claim or dispute that has arisen or may arise between you and Cotingo except as otherwise stated in the User Agreement

Questions & Contact Information

Please contact us at info@cotingo.com with any questions regarding these Terms and Conditions. Your continued use of this Site and registration to use our Services is contingent upon your agreement to be bound by the foregoing Terms.

Modification

Cotingo has the right to make changes to these Terms at any given time. We will provide existing Users with 14 days' notice. Changes will become effective upon 14 days' notice. We will give notice by posting the new Terms on our Site and/or sending you an email at the address you provided us with. If, for some reason, you do not agree with the change(s), you must stop using our Site and Services as soon as the new Terms become effective. For all others Users (i.e., users who were not members before we posted the new Terms), the new Terms will become effective immediately (i.e., upon our posting the new Terms).